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SECTION 1 – PERSONAL INFORMATION WE COLLECT
When you make a purchase from our store, as part of our buying and selling process, we collect the personal information you provide us, such as your name, address, and email address.
When you browse our store, we also automatically receive your computer's Internet Protocol (IP) address, which helps us understand more about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products, and other updates.
SECTION 2 – CONSENT
How do you get my consent? When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery, or return a purchase, we assume you consent to our collecting and using it for that specific purpose only.
If we ask for your personal information for a secondary reason, such as marketing, we will either ask you directly for your consent or give you the opportunity to opt out.
How do I withdraw my consent? If after giving us your consent you change your mind and no longer wish to be contacted by us, or no longer want us to collect, use, or disclose your information, you may notify us by contacting us at contact@sunshade-garden.com.
SECTION 3 – DISCLOSURE
We may disclose your personal information if required by law or if you violate our Terms and Conditions.
SECTION 4 – SHOPIFY
Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify's data storage, databases, and the general Shopify application. Your data is stored on a secure server protected by a firewall.
Payment: If you complete your purchase through a direct payment gateway, Shopify will store your credit card information. This data is encrypted using the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is retained only as long as necessary to complete your order, after which it is deleted.
All direct payment gateways comply with PCI-DSS standards, managed by the PCI Security Standards Council — a joint effort of companies such as Visa, Mastercard, American Express, and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
SECTION 5 – THIRD-PARTY SERVICES
In general, the third-party providers we use will only collect, use, and disclose your information to the extent necessary to perform the services they provide to us.
However, certain third-party service providers — such as payment gateways and transaction processors — have their own privacy policies regarding the information we are required to share with them for your purchase transactions. We recommend reading their privacy policies carefully.
Please note that some providers may be located in or have facilities in a different jurisdiction than you or us. If you proceed with a transaction that involves a third-party provider, your information may be governed by the laws of the jurisdiction in which that provider operates.
Once you leave our store's website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our Terms and Conditions. We are not responsible for the privacy practices of other sites and encourage you to read their privacy policies.
SECTION 6 – SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to ensure it is not lost, misused, accessed, disclosed, altered, or destroyed.
If you provide us with your credit card information, it is encrypted using SSL technology and stored with AES-256 encryption. While no method of transmission over the Internet or electronic storage is 100% secure, we comply with all PCI-DSS requirements and implement additional industry-recognized standards.
COOKIES
Below is a list of the cookies we use:
SECTION 7 – AGE OF CONSENT
By using this website, you represent that you are at least the age of majority in your state of residence, and that you have given us your consent to allow any minor dependents in your care to use this site.
SECTION 8 – CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon posting to the website. If we make material changes to this policy, we will notify you here so you are aware of what information we collect, how we use it, and under what circumstances we disclose it.
If our store is acquired by or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
YOUR PRIVACY RIGHTS
You have the right to access, modify, or request deletion of your personal data by contacting us at contact@sunshade-garden.com. Personal data (address and order details) may be shared with shipping partners responsible for delivering your order. Where applicable, your information may be used in an anonymized form to provide personalized offers.
QUESTIONS & CONTACT
If you would like to access, correct, amend, or delete any personal information we hold about you, file a complaint, or simply get more information, please contact our Privacy Compliance Officer at contact@sunshade-garden.com.